Programs Analyst I

Job Title: PROGRAMS ANALYST I

Salary Range: $5,155 – $6,910 per month

Job Type: Full Time

Location: Denver Metro, Colorado

Release Date: June 11, 2019

Apply By: July 1, 2019, 5:00 p.m.

ABOUT THE ORPC

The Office of Respondent Parents’ Counsel (ORPC) is an independent agency within the State of Colorado Judicial Branch that is vested with the oversight and administration of legal representation for indigent parents in child welfare cases across Colorado.Respondent Parents’ Counsel (RPC) play a critical role in achieving the best outcomes for children in child welfare cases by protecting the legal and due process rights of parents, presenting balanced information to courts, and promoting the preservation of family relationships. To learn more, visit https://www.coloradoorpc.org/.

GENERAL STATEMENT OF DUTIES

The Programs Analyst I is responsible for oversight and evaluation of Office of Respondent Parents’ Counsel programs.  The position is distinguished from others by the emphasis on research, compilation and analysis of data, and program design.

ESSENTIAL JOB FUNCTIONS

The Office of Respondent Parents’ Counsel establishes the essential functions of positions and invites qualified applicants to apply for the position of Programs Analyst I. Examples of functions of the Programs Analyst I may be to:

  • Review existing programs, research alternatives, and design, document, and evaluate programs and processes to select independent attorneys as ORPC contract attorneys.
  • Identify external sources of child welfare data and cross-check, clean, reorganize, and model the data for use in ORPC decision making and for determining best practices in parent advocacy.
  • Design and document programs and processes to evaluate and document contract attorney compliance with ORPC requirements, including those that require attorneys to maintain malpractice insurance and earn required Continuing Legal Education.
  • Design and document programs and processes to follow up on and document exceptions and actions taken by the ORPC in response to exceptions.
  • Design and document programs and processes to track complaints about specific attorneys, assign staff attorney(s) to investigate each complaint, and document staff attorney actions taken in response to complaints.
  • Design and document programs and processes to track the results of in-court observations of contract attorneys, compile results, assign staff attorneys to follow up as needed, and document staff attorney actions.
  • Design and document programs and processes to track disciplinary history and references for new and renewing contract attorney applicants.
  • Identify useful data from the Colorado courts and cross-check, clean, reorganize, and model the data for use in ORPC expense projections and decision making.
  • Identify useful data from the ORPC’s attorney payment system and cross-check, clean, reorganize and model the data for use in ORPC expense projections and decision making.
  • Design and document programs to identify, evaluate, document, and address billing anomalies.
  • Design and document programs to evaluate and document billing similarities and differences between attorneys, appointment types, judicial districts and other parameters.
  • Design and document programs and processes to track contract attorney compliance with case closure requirements and follow up as needed.
  • Design and document programs to request and review records to track and evaluate compliance with ORPC billing policies and Chief Justice Directives.
  • Design and document programs to evaluate and summarize training surveys.
  • Provide clear and effective written and verbal communication with staff, contract attorneys and other stakeholders.
  • Work collaboratively with and be helpful and supportive to staff to assist in all aspects of ORPC’s mission.
  • Manage, conduct, or participate in special projects and on committees as requested.
  • Attend meetings and trainings as required.Perform other duties as assigned.
  • Occasional travel across the state of Colorado and some out of state travel may be required.

DISTINGUISHING FACTORS

This position is distinguished from other positions by the emphasis on researching, designing, implementing, and documenting processes and procedures for the oversight and evaluation of agency programs and by the emphasis on data analysis.  This position reports directly to the ORPC Director of Engagement.

QUALIFICATIONS

This job requires that the applicant be a graduate of an accredited college or university with a bachelor’s degree and three years of experience in statistical or data analysis; office systems, methods and procedures; program planning, or other related fields, such as social work.  Preference will be given to applicants who have significant work experience.  The applicant must have excellent written and verbal communication skills, good technical skills, and an ability and desire to quickly acquire a comprehensive understanding of the work of the Office of Respondent Parents’ Counsel.  The applicant must be proficient with the Microsoft Office Suite, including Word, Excel, and Outlook, and must have the ability to prioritize and manage diverse tasks and to rapidly adjust to changing needs.

To perform this job successfully, an individual must be able to perform each of the above essential functions satisfactorily, be computer literate, and be proficient with office equipment and the Microsoft Office Suite. The requirements listed below are representative of the physical and environmental conditions required of the employee on the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and reach with hands and arms and perform repetitive motions with wrists, hands, and fingers. The employee is occasionally required to be mobile.  Specific vision abilities required by this job include close vision, and ability to adjust focus.

Work Environment:

This position is subject to many interruptions and may require handling multiple calls, inquiries, and job priorities at once. The noise level in the work environment is usually moderate.

EEO/AA/ADA EMPLOYER

NOTICE!

  • Each person employed must present identity and employment eligibility verification.
  • Employees hired after March 1, 1988, must be on the payroll direct deposit program.
  • Disabled applicants: If you have a mental or physical impairment which limits one of your major life activities (e.g. walking, hearing, seeing, speaking, breathing, or learning) and require special accommodations for testing or interviewing, it is your responsibility to notify the office scheduling the interview or test at least 3 working days before the interview or test date. If you need special accommodations at the work site, you must notify the hiring authority.
  • All prospective employees of the Colorado Judicial Branch are subject to background investigation prior to hiring.

HOW TO APPLY:

Complete the online application at the link below.  Please direct application materials and questions to Melissa Thompson, ORPC Executive Director.  Submit a cover letter detailing qualifications and experience for this position, a resume, and a list of three professional references by 5 p.m. on July 1, 2019.

You may submit the required information through the online application only. Late or incomplete applications will not be considered. Please note application materials will not be returned. Successful applicants will be contacted to schedule an interview.  This position is eligible for benefits, including participation in retirement, health, dental, life/AD&D, and short-term disability plans and paid leave.

Faxed or mailed applications will NOT Be Accepted.  Be sure to follow the directions to apply.