ABA Indicators of Success for Parent Representation

These indicators are intended to be used to measure the impact of rule, policy, or practice changes on parent representation in a jurisdiction. They represent a continuum from quantitative to more qualitative. The intent of these measures is to provide jurisdictions with options for continuous quality improvement (CQI) systems. Most jurisdictions will only pick a few of the measures to use. Since each state and local jurisdiction is at a different stage in focusing on parent representation, the drafters believed that offering a menu of options would be most useful. Each measure will need to be made specific for the needs of the jurisdiction. When implementing these measures, it is essential to keep in mind that attorneys must use their best professional judgment when handling individual cases. Talking to attorneys about their case analyses is an important component of evaluating quality representation.